Overview


Job Description:

We are looking for a Director of Operations who will help us with organization of our daily operations, in order to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. Your duties will include ensuring that our business is well-coordinated and productive by managing our procedures and coaching our people.

Director of Operations responsibilities are:

- Perform an evaluation of the efficiency of business procedures according to organizational objectives and apply improvements regularly

- Work together with executives and top managers to make decisions for operational activities and set strategic goals

- Monitor daily business activities to ensure smooth progress

- Oversee procurement processes and coordinate material and resources allocation

- Supervise the work of different departments and provide constructive feedback

- Perform an evaluation of the overall performance of the company by gathering, analyzing and interpreting data and metrics

- Organize customer support processes, enhancing customer satisfaction

- Explore financial information and optimize operational budgets

- Review and update policies and promote their implementation

- Organize relationships and agreements with external partners and vendors

Director of Operations requirements are:

- Bachelors Degree and 5+ years’ experience working in an operations or related position

- Solid experience with diverse business functions and principles (consulting, management, finance, customer service etc.)

- Good practical knowledge of data analysis and performance/operation metrics

- Experience with MS Office and various business software including ERP and CRM solutions

- Strong organizational and leadership abilities