Overview

“At ROLI I have the chance to challenge myself and take the lead on a number of exciting, cross-functional projects. Being part of a team delivering groundbreaking musical instruments and software gives me a huge sense of achievement and satisfaction.”

- Andrew Delaney, Logistics and Procurement Manager


We are looking for an enthusiastic and proactive Logistics Coordinator that is keen to support our production and sales targets. You will provide end-to-end coordination of our B2B and B2C international sales orders.

As a core member of the Operations team, you will play a key role in connecting our logistics and manufacturing environments, contributing to the smooth running of our full end-to-end supply chain operation. Your ability to be proactive, analytical, and highly communicative with both internal and external stakeholders are skills that will serve you extremely well in this role.

This is a unique opportunity to be a part of a disruptive category of music making devices we are creating called ‘Connected Music’ – a network of hardware and software, platform and developer products that will revolutionise how music is made.

Your Responsibilities:

  • Provide end-to-end coordination of our B2C & B2B orders
  • Support the management of our global reverse logistics process
  • Manage UK and US order placement using our ERP system NetSuite
  • Ensure inbound and outbound shipments are customs clearance compliant
  • Liaise directly with key stakeholders across logistics, forwarding and brokerage service accounts
  • Contribute to the management of our warehouse and wider production space including storage and inventory
  • Process artist and event loans, returns and repairs
  • Play an active role in improving ROLI’s processes for Logistics

Your Qualifications:

  • Proven experience working in an international logistics, supply chain or production environment
  • Strong analytical skills, data driven with an eye for detail
  • A calm and unflappable approach to your work
  • Superb and demonstrable time-management skills and the ability to effectively prioritise tasks
  • Excellent communication skills, flawless written English

Ideal Qualifications:

  • NetSuite or other ERP systems knowledge
  • Familiarity with EU and US customs legislation and procedures
  • CILT Qualifications

ROLI offers:

  • The opportunity to work with the leading minds within technology, hardware, and music creation to directly impact the way we create and interact with music
  • A range of meaningful benefits including:
    • Following probation, a competitive health care cash plan
    • A company pension scheme
    • 23 days holiday with 2 additional social impact days and the standard 8 statutory holiday days
    • 20 hours per year dedicated to volunteering within the local community
    • ‘Lending Library’ of all ROLI products
    • Team member discounts on ROLI products
    • Wellness programme including fortnightly massages, weekly guided meditation and yoga
    • Laptop and relevant software licenses for your role and beyond
    • Generous Parental Leave policy
    • Frequent friends and family events
    • A great working environment, featuring daily complimentary homemade vegetarian lunches as well as fresh baked bread, limitless home­made GOLDnola
    • A dedicated company-wide Hack Day every four weeks to expand your skill­s
    • The opportunity to create your own “4pm” class to skill share both your technical and creative skill sets with other ROLI team members
    • A generous bike-to-work scheme plus in-house bike storage  
  • A competitive salary according to your level of experience