Overview

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Who are we? 

We’re Wayfair, the largest online-only retailer of home furnishings and house wares in the United States and we’re ready to make Berlin our new European Headquarters! The Wayfair Group was selected by Glassdoor as a top company to work for and #16 on the Forbes most promising companies. Here at Wayfair we’re never done, we like transparency and are ‘go to’ people. 

Are you a startup enthusiast and ready to join one of Berlin’s hottest new international companies? If so, then keep on reading!

As an IT Support Engineer you…

·         Provide second and third-level support to Wayfair employees for all IT-related concerns and technologies such as: Windows 8.1 ,Windows 7, Windows Server 2012, Windows Server 2008, Exchange Server 2010, Lync, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary software

·         Prepare, repair, and deploy computer hardware and other office equipment

·         Utilize Microsoft SCCM to image PCs and package/deploy software

·         Support remote users across 7 offices worldwide, include work-at-home users 

·         Maintain desktop encryption solutions particularly Bitlocker and Trucrypt

·         Troubleshoot and support our Ethernet networks (LAN/WAN) and VPN connectivity

·         Manage, monitor, and troubleshoot daily batch and backup processes

·         Help with the planning and deployment of new and upgraded products

·         Help seek out and implement ways to make all system and process more efficient

Who Wayfair is looking for:

·         BA or BS degree from a 4-year college or university

·         2-3 years of current IT support experience

·         A high degree of technical aptitude and troubleshooting skills

·         Solid understanding of Microsoft technologies – Active Directory experience, including user/computer, user profile, and Group Policy Object management

·         Familiarity with Email, FTP and HTTP client/server technologies

·         Unix/Linux (particularly CentOS) knowledge/interest a plus

·         A strong sense of customer service, attention to detail, and desire for organization

·         Ability to handle multiple tasks and projects concurrently and prioritize appropriately

·         Experience in a helpdesk or other service-oriented IT role a large plus

·         Scripting ability, especially Powershell, VBScript and/or PHP, a large plus

·         Other traits we look for:

·         Excellent interpersonal and team building skills – willingness to work as part of a large group

·         An easy-going attitude and strong sense of humor

·         A positive, people-oriented and energetic attitude

·         An analytical, creative, and innovative approach to solving problems

·         An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it

And finally, our proposition to you!

Of course the usual competitive salary, bonus, office snacks and drinks and Friday evening beers, but also…


·         An awesome team right in the startup hub of Berlin, Kreuzberg

·         We want to share our company with you in stock units

·         A huge opportunity to be an early entrant and set the stage with us

·         We pitch in to your gym membership and office sport events

·         Monthly team events

·         And let’s not forget the chance to join the next global giant in e-commerce

 

Apply now!

We´re happy to hear from you!  Work with us! Please apply in English via our recruitment system Jobvite and have your CV and a motivation letter (or however you want to express you´re the right candidate) ready and use this link:

https://hire.jobvite.com/j?cj=oDmV0fwE&s=OnStartUpJobs

 

Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes:

 

·         Wayfair.com, an online destination for all things home

·         Joss & Main, an online flash sales site offering inspiring home design daily

·         AllModern, a go-to online source for modern design

·         DwellStudio, a design house for fashion-forward modern furnishings

·         Birch Lane, a collection of classic furnishings and timeless home décor


Wayfair is headquartered in Boston, Massachusetts, and employs 2,000 people across its eight global locations of Boston, New York, Ogden, Utah, Hebron, Kentucky, Galway, Ireland, London, Berlin and Sydney.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.

 Visit our Site: http://www.wayfair.com

Read our Engineering Blog: http://engineering.wayfair.com/

Find us on Facebook: http://www.facebook.com/wayfair

Follow us on Twitter: http://www.twitter.com/wayfair

Check out our YouTube Channel: http://www.youtube.com/therealwayfair 

Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.