Overview

The web was created by scientists and for scientists, to foster scientific collaboration and drive progress for a better world. Join our team to take the web back to its roots and achieve that original mission.
 
We’re a team of passionate optimists from around the world and from many different backgrounds. Together, we focus on changing the way scientists collaborate for the better.
 
We connect the world of science and make research open to all.
 
Objective of the Role
 
As a UX Researcher at ResearchGate, you will enable product managers, designers, and product analysts to effectively analyze user needs. By setting up centralized processes and workflows for UX research and helping improve research approaches and methodology you make an impact for 15+ million scientists around the world. Take ownership for strategic UX research projects and facilitate the exchange of learnings and user insights across teams by joining us as a UX Researcher.

Your Role

  • Work with product analytics, design, and product managers to support and fuel the product ideation process with generative user research
  • Take ownership for processes and tools to make qualitative user research more scalable
  • Improve knowledge and insights transfer across product teams and functional teams (e.g. Design, UX Engineering, Analytics)
  • Train and empower different participants in the user research process (e.g. Product Managers, Designers, Product Analysts) to improve methodology and execution in generative/qualitative user research
  • Take ownership for user research projects that help to define and reshape our product strategy (e.g. user/customer personas & journeys, jobs to be done)

Your Experience

  • You bring very strong product thinking and user empathy
  • 3-5 years work experience in a qualitative user research role
  • Knowledgeable with different user research methods (e.g. user interviews, usability studies, surveys, field studies)
  • Experience with setting up processes that help product teams do generative user research more effectively
  • Very strong communication and stakeholder management skills

Your Profile

  • You consider generative user research as a key constituent of data-informed decision making and enjoy contributing to an agile product discovery process
  • You are an outcome-oriented individual, comfortable working in a position with various stakeholders from different backgrounds (Analytics, Product Management, Design, Engineering) and are proficient in translating their requirements into actionable research stories
  • You want to find ways to help scientists work more efficiently and improve scientific collaboration
  • You are a strong team player and know that results come from great people working together around meaningful ideas
  • You understand our mission and want to help us achieve it
You’ll be working in a dynamic company culture with the possibility to individually shape your own professional development and growth. Enjoy an energetic, ambitious and international team who are passionate about changing science for the better. Our hiring process is straightforward. You’ll be interviewed by the people you’ll be working with, so you can quickly find the role that suits you best and start making an impact.
 
We’re located at the heart of Berlin, one of the most exciting cities in the world and a place where people from all walks of life feel welcome.